National Windscreens
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Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot
When I saw the broken part of the…
When I saw the broken part of the windscreen I was thinking- OMG it will need replacing probably… How surprised I was after just a few minutes 😁 what a professional job, what a quality !! He even was...
Great job fixed the Window screen
Great job fixed the window and the guys there were very helpful and polite
Easy to deal with and helpful
Easy to deal with and very helpful ~ came up with an alternative solution when rain looked as if it would prevent the window replacement date
Ease of booking
Ease of booking, punctual and perfect job.
The 2 lads turned up on time and fixed…
The 2 lads turned up on time and fixed my windscreen with no fuss
he managed to fix chip with rain
he managed to fix chip with rain
The service I received was excellent…
The service I received was excellent they came on the day at the time I requested he explained to me how he was going to carry out the work he was such a lovely gentleman no complaints would definit...
Great Job
Helpful. Time warning system spot-on.
Great Service
From the booking in process until the "job done" moment the service from the staff was great. Informative, accurate and clear guidance and help was supplied. Thanks for making this easy.
High quality service
It was an easy and straight forward process to get sorted. The windscreen was replaced quickly and looks exactly like before. The customer service was also great.
Great service all round,prompt on time…
Great service all round,prompt on time well done to all the team in reading
Good customer service 👍
Good customer service 👍
The tecs were very polite and very professional.
The technicians were, on time, very professional and polite. I will highly recommend them 👌
Thoroughly professional
The National Windscreen guys turned up, on time, were very professional and polite whilst carrying out the replacement in a very short space of time.
Recommended
Highly recommended
Brilliant service
Brilliant service
Great service
Booking was easy and Ben at the Trafford park branch was there to meet me at 08:00, he’s was really helpful and has done a fabulous job with absolutely no damage to my car at all which is amazing give...
My fitter was very friendly and…
My fitter was very friendly and informative, did a fantastic and very clean job.
Technician was very helpful
Technician was very helpful
Technician phoned me with expected time…
Technician phoned me with expected time of arrival which meant I didn't have to stay in waiting for them. Only took 40 minutes to do the job. Very impressive service.
Very easy to make a claim when my…
Very easy to make a claim when my windscreen cracked and when the fitter arrived at my home he filled me with confidence and carried out the replacement very well and I could not tell the difference ...
A brilliant and convenient service and…
A brilliant and convenient service and the agent that came to do the job was very polite and explained everything very well.
Fabulous customer relations and they…
Fabulous customer relations and they went way above and beyond.
Very happy with the service and results
Very happy with the service and results
I was kept informed of when the repair…
I was kept informed of when the repair would take place and the 2 repair men were both skillful and courteous. Well done.
Great service
Good helpful service everyone v nice
A positive experience
I found it very easy with making the appointment online & great customer service when dropping off my vehicle & on collection.
Friendly clean job all good
Friendly clean job all good
Polite and quick working men !
Polite and quick working men !
Great service from start to finish
Great service from start to finish
Great service
Great service they contacted prior to my appointment saying I could bring my car earlier than my appointment as they were free, the staff were pleasant and polite and explained the process and complet...
Arrived on day scheduled and windscreen…
Arrived on day scheduled and windscreen fitted professionally.
They were very helpful and the response…
They were very helpful and the response was straightforward
Your representative was prompt and…
Your representative was prompt and efficient no fuss or mess left.Thankyou
Turned up on time very professional and…
Turned up on time very professional and very efficient
Prompt service and very helpful
Prompt service and very helpful
National Windscreen Great Service
National Windscreen were really good at keeping in touch and getting me sorted with a new back tinted windscreen. We had only had the car 8 weeks so it took a bit longer to get hold of glass. National...
Plenty of communication
Plenty of communication
Dropped car off and they started it…
Dropped car off and they started it straight away all completed within 2 hours
Roof Screen of S Max
Once I sent the information they required ie photo of the cracked roof screen, they told me it would take a week to know when the roof screen could be fitted. In less than a week they called me to say...
They came to my place of work and…
They came to my place of work and fitted new windscreen and he was very polite
Very convenient and efficient
Very convenient and efficient
Mark the fitter was very good he had to…
Mark the fitter was very good he had to work late to get the window fitted after hitting problems but he stayed til it was all completed, very likeable with excellent inter personal skills
The fitter did a great job and was very…
The fitter did a great job and was very friendly. Finished quickly too. Brilliant !
Good communications
Good communications, very flexible to arrange a convenient time to get my car windscreen replaced.
5 stars
5 stars *****
Glass and a half
The comms from the fitter was great, the fitter arrived on time, was polite and happy, competent and efficient. The windscreen was fitted within an hour and the work was completed professionally.
Friendly efficient staff
Friendly efficient staff. Prompt service. Good job well done in good time.
The expertise of the windscreen installer.
The expertise of the windscreen installer. He obviously had many years of experience.
Prompt service and the 2 guys where…
Prompt service and the 2 guys where polite and done a good job
Was met as soon as I arrived
Was met as soon as I arrived, told how long it would take and asked if I wanted to wait. Very nice waiting room with coffee/water available. Given instructions when finished. Good job.
Good service
Good service
The lads where friendly and just got on…
The lads where friendly and just got on with the job only took them a hour would use again and the tracker app woz good so I know my job woz the next on route thanks again 👍
The fitter turned kept me informed of…
The fitter turned kept me informed of his ETA On the designated day. The windscreen was fitted and it looks to have been done very well. No problems to date. Very happy with the overall service
Exceptional service and very friendly…
Exceptional service and very friendly staff! I needed a window screen replaced and was told it would take about 4 hours, but they completed it in just 1.5 hours. They were polite, efficient, and made ...
Very good no complaints
Very good no complaints
Replacement
Good communication
Stone chip/crack repair
Fast efficient service.
Good all round service
Easy to book, quick and efficient fix, Reece explained everything clearly. He was excellent.
Excellent communication and customer…
Excellent communication and customer service
Friendly greeting from Molly
Friendly greeting from Molly Excellent service Highly recommended
Great service
Great service. Had my windscreen changed at home. The technician explained everything perfectly.
Couldn’t have gone smoother
Overall great experience, dealt with very professionally, super fast turnaround time. Great team.
Quick & efficient
Quick & efficient. Came on time. Called half an hour before arriving
Fast and very easy thankyou
Fast and very easy thankyou
arrived on time and fixed the…
arrived on time and fixed the windscreen on our driveway
Very easy to book appointment and work…
Very easy to book appointment and work carried out very efficiently
FULLY RECOMMEND
You guys did an Awesome job in fitting a new replacement windscreen to my Mitsubishi Colt! However, I feel you could do a better job in cleaning up the mess you make after fitment.. I say this because...
Outstanding!
Outstanding service. Amazing staff. Made the process of replacing my windscreen so easy. Extra bonus that I could wait and crack on with some work with a cuppa while the team were working on my car. D...
New Windscreen
Thank you very much Steve and to your lads too.
Great glass technician
The reason i gave a 5 star review was all about the fitter Steve who done a very good job plus in his wisdom he saw I requested an AM fitting, so chose to come to mine first. Had he not of done that a...
Fast and efficient
Fast and efficient Kept me informed
Friendly and professional fitter
Friendly and professional fitter. Very happy with the service and communications from National Windscreens.
Excellent work
Service was amazing
Simon and the Team did a great job
Simon and the team did a great job. No hassle or fuss. Highly recommend
Excellent service.
Excellent service.
Great service all round from start to…
Great service all round from start to finish
The technician was really good
The technician was really good, friendly and got on with the replacement with no fuss. The only criticism I have is the tracking app was poor other than that it was a very good service.
Easy to speak to quick and easy fix
Easy to speak to quick and easy fix
Both men very polite and did a good job…
Both men very polite and did a good job in fitting new windscreen.
Excellent service
Excellent service, I called for earlier appointment, there was none available but I was promised that they call me back if there was a cancellation and they did. Very pleased with the service
Great service
Great service and very easy to organise etc.
The mechanic was ace
The mechanic was ace
Good communication
Good communication, quick repair and polite and pleasant technician.
Issue Resolution
The repair was unsuccessful and therefore needed a replacement screen. You dealt with this very promptly and efficiently. Really appreciated
He was very helpful and tidy he did a…
He was very helpful and tidy he did a very good job 👏
SCREEN WAS REPAIRED IN A TIMELY MANNER
SCREEN WAS REPAIRED IN A TIMELY MANNER
Quick and professional.
I was kept informed regarding arrival. The job was carried out quickly and without fuss. The technician was personable and conducted himself in a very professional manner.
Simple to arrange via my insurance and…
Simple to arrange via my insurance and good communication and service.
Fast efficient service service
The service was swift and the job well executed.
Everything was excellent from start to…
Everything was excellent from start to finish. I was given a time slot and the technician rang in the morning to narrow that down to a 2 hour window. He arrived within that time and changed the wind...
Excellent service
Only had to wait a couple of days for an appointment. Turned up on time and mended small chip in windscreen. All sorted within an hour.
Ernie gave me advance warning of his…
Ernie gave me advance warning of his arrival by text and arrived promptly. The job took exactly the time he said it would and he was friendly and approachable throughout the process.
very smooth experience easy to book
very smooth experience easy to book, very customer oriented
All good Thankyou very professional job
All good Thankyou very professional job
Exceptional Bournemouth team
I would like to thank you for exceptional service I got from the whole team in Bournemouth . It has been pleasure meeting Theresa and her team of extremely hard working, polite and caring individuals....
MG ZS replacement screen
Easy fuss free customer experience
Efficient
Efficient, pleasant and on time.
Straightforward and good communication.
Straightforward and good communication.
Roy was very helpful
Roy was very helpful
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National Windscreens is a registered company in England & Wales
Registered Number 1612587 VAT Number 322 1657 86
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