Fleet Support
Fast, Reliable and Competitive vehicle glass repair for UK fleets
Target same/next day 'Time to Serve'
Keeping your fleet on the move
The UK's Leading Supplier of Fleet Support
National Windscreens has a proven commercial approach that supports fleets of all types and sizes in achieving lower operating costs whilst maximising productivity
View more fleet customers
- 30+ years' experience in fleet sector
- Primary supplier to over 30 car fleets in FN50
- Primary supplier to three of the five daily rental fleets
The UK's largest windscreen repair and replacement network…
- 100+ fitting centres
- Over 600 mobile technicians
- £10 million of glass stocks
- European coverage
We think nationally and act locally!
National Windscreens consistently provides the best 'time to serve' in the UK market
Supply Chain Management
National Windscreens understands the need for Fleet operators to minimise whole life costs and to maximise profitability.
- We provide market leading 'Time to Serve' — our target response time is same day/next day, all over the UK
- We always repair first
- Competitive pricing
- Comprehensive Management Information (MI)
- EDI ensures seamless invoicing
- Service level agreements are rigorously applied and managed at all levels
- 100% rectified complaints
- Detailed management of service delivery at local and national levels against key performance indicators and service level agreements
"National Windscreens always sets out to ensure it reacts promptly and with the correct glass to complete the job on a first visit basis."
Venson counts National Windscreens' outstanding 'time to serve' as a critical component in its 98% client retention rate
"National Windscreens has proved time and again that it can be relied on"
Venson Automotive Solutions
Market-leading
99.5% right first time
Our unique PartscheckTM system accurately matches the windscreen to the registration number
- Acoustic Glass
- ADAS Camera
- Demisting Sensor
- Encapsulated
- Head-Up Display
- Heated
- Multi-Sensor
- Solar Reflective
- Tinted Glass
- Avoids confusing questions for drivers
- Avoids wasted appointments with wrong replacement glass
Operations
National Windscreens appreciates that it has an integral role in helping Fleet Managers deliver excellent and reliable customer service at competitive costs. We work hard to achieve a balanced approach for Fleets of all types and sizes.
-
Fleet Check
- We proactivley inspect your fleet
- We undertake repairs and replacements on site as required
- Minimises unscheduled expenditure
-
National and Local Account Management
- An integrated approach to deliver outstanding service and fast response at all levels
-
Dedicated Contact Centre Phone Numbers
- UK contact centres
- 80% of calls are answered within 20 seconds