National Windscreens continues to expand its UK network with the opening of a purpose designed, 4,600 square feet fitting and calibration centre in Luton. The location has been strategically chosen in a densely populated area with high demand f...
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At the heart of our business is a commitment to delivering excellent customer service, and we are thrilled to share the improvement in our 2024 Net Promoter Score (NPS). NPS is a widely recognised metric in customer experience programs that measure c...
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National Windscreens continues to expand across the UK, recently opening two new branches in Canterbury and Lincoln. The new branches provide our teams with a great workspace, including larger workshop areas, enabling us to offer customers greater av...
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Earlier this year, National Windscreens conducted a thorough supplier assessment to identify the most suitable partner to support our future remote diagnostic needs. We met with and evaluated a range of providers, before ultimately selecting Core Dia...
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Cary UK, trading as National Windscreens, has announced the appointment of Stuart Boon as Managing Director, effective from 1st December 2024. Stuart joined National Windscreens from Pilkington earlier this year and is well positioned to lead its con...
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Today is International Men's Day (IMD), a day observed annually to recognise the positive value men bring to the world, their families, and their communities. It also aims to promote positive role models and raise awareness of men’s well-being....
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As part of our mission to enhance the customer experience in an ever-evolving market, we have been utilising the expertise of MS Maintenance Solutions Ltd (MS). Ensuring we are at the top of the industry when it comes to technology, sustainability an...
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Ensuring our teams around the UK are up to date with the best possible health and safety guidance is a fundamental priority for our organisation. This is why we are delighted to report on our successful ‘Health & Safety Week’ last wee...
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On November 12th, we hosted our inaugural ‘Above and Beyond’ lunch, at the Crowne Plaza in Stratford Upon Avon. The event celebrated employees who have gone the extra mile in delivering exceptional service and embodying the company's valu...
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Our locations around the country put their best foot forward last month, all in the spirit of raising awareness and funds for Macmillan Cancer Support. Multiple coffee mornings took place and as well as raising money for such a great cause, lots of f...
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Female technicians from National Windscreens recently attended the Female Technician Summit 2024, a new initiative from Cary Group. The summit gathered female technicians from Sweden and the UK to share their experiences and discuss how we can attrac...
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National Windscreens has appointed Craig Gibson as its new Sustainability and Compliance Manager, highlighting the company’s dedication to sustainable operations. In his new role, Craig will lead the company's sustainability team, overseeing re...
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We are delighted to renew our sponsorship of Chesterfield Football Club for the 2024/25 season. We have been a sponsor of the Spireites since 1986 and proud to be supporting them after their recent success and promotion to the National League 2. Stua...
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National Windscreens is pleased to announce the appointment of Sarah Marvell as key account director. With extensive experience in the fleet and rental sectors of the automotive industry, Sarah brings a wealth of expertise to her new role in the mana...
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National Windscreens is developing its fitting and calibration centre network across the UK, focusing on sustainability and enhancing the fitting centre experience. The business is planning to expand its locations over the coming years, a strate...
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Simon Hunt, commercial and services director at National Windscreens, recently spoke with Modern Insurance Magazine about the importance of fostering relationships with insurance partners, establishing a competitive edge and how best to communicate o...
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National Windscreens has published its second annual Sustainability Report, outlining the detailed emission reporting and ambitious decarbonisation strategy that has set the standard in the UK aftermarket automotive glazing sector. The 2023 Sustainab...
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Suzie Fanning has been appointed to the regional sales team at National Windscreens with responsibility for Scotland and Carlisle. Suzie’s progress has been phenomenal since joining the business in 2018, where she started in administration befo...
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The recently opened National Windscreens fitting centre in Cardiff has taken windscreen repair and replacement to new heights, with purpose designed facilities for vehicles equipped with Advanced Driver Assistance Systems (ADAS) technology. Cyril Get...
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National Windscreens has promoted Mark MacKenzie to UK regional sales manager. As head of the regional team, Mark will take responsibility for local business, fleet and insurance broker accounts across the UK. Mark has worked for National Winds...
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A purpose-designed, 5,000sq ft vehicle glass fitting and calibration centre has been opened by National Windscreens at the Henley Industrial Park in Coventry. The new fitting centre is part of a UK-wide infrastructure development strategy designed to...
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At National Windscreens, we are proud to support #MentalHealthAwarenessWeek by sharing the activities that contribute towards our health, fitness and mobility. According to research by the Mental Health Foundation, 36% of UK adults struggle to find t...
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National Windscreens recently attended the Window to the Future Cary Group conference in Dusseldorf. It was a chance for customers, insurers and suppliers to hear from leading experts regarding the future trends in vehicle glass, the ever-evolving sa...
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National Windscreens is integrating electric vehicles (EVs) in the mobile repair fleet for five locations across the UK, as part of the long-term strategy to embrace sustainable practices across the business. In December 2023, National Windscreens su...
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On 1st April, National Windscreens largest member, Cary Group, acquired 100% of Spire Windscreens Limited. Spire Windscreens is an existing member of National Windscreens and this move further consolidates the brand in the UK. Peter Watters, board me...
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Simon Hunt, commercial and service director, spoke with Modern Insurance Magazine about the influence of electric vehicles (EVs) on the market, the effects on the technicians and the customer. How is the proliferation of electric vehicles (EVs) impac...
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Today, the team at National Windscreens is celebrating International Women’s Day! Each year, March 8th gives us the opportunity to acknowledge and celebrate the incredible efforts of our female colleagues; contributions that improve the standar...
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We are delighted to announce a partnership with Workwear Express, one of the UK leading providers of workwear. The agreement delivers significant operational efficiencies and provides another step in reducing the impact of our supply chain on g...
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Cary Group, National Windscreens largest member, has finalised the purchase of J Huggins and Son Limited, 2nd largest member, consolidating 95% of National Windscreens fitting and calibration centres. In a move described as an important step in the c...
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Katy spoke to Automotive Glass Experts (AGE) about the opportunities she has taken at National Windscreens, the value of working across the business and the importance of asking questions. Becoming an Operations Specialist at National Windscreens is...
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Simon Hunt, commercial and services director at National Windscreens, recently spoke with Modern Insurance Magazine about talent, opportunities and the increasing influence of ADAS in windscreen repair and replacement. How are you nurturing Next Gen ...
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We were thrilled to be awarded Gold Prize at the 2023 Insurance Times Awards in the ‘Sustainability Initiative of the Year’ category! Peter Watters and Craig Gibson collected the prize on behalf of the business. The win was extra special ...
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Cary Group has signed an agreement to acquire 100% of J Huggins and Son Limited, the 2nd largest member of National Windscreens. The sale is expected to close in February 2024. This acquisition consolidates 95% of the National Windscreens fitting and...
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National Windscreens has released a Sustainability Report that confirms its achievement of carbon neutrality by compensation through carbon credits during 2022. The report documents its emissions across Scopes 1-3 in accordance with greenhouse gas pr...
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With the nights closing in and the increased amount of moisture in the air and on the roads, the danger on the roads also increases. This checklist provides some key tips on winter driving and maintenance that will help to keep you, your family and f...
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Ten technicians from across Sweden travelled to the UK to work in London for two weeks in a landmark exchange between National Windscreens and its largest member, Cary Group. The Swedish technicians worked at some of the highest volume fitting centre...
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We were delighted to attend the book launch of 'King Charles III: The Leadership and Vision of a Modern Monarch' at Claridge’s in London. The launch was attended by Simon Hunt, commercial and services director and Craig Gibson, ESG specialist. ...
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We are delighted to have been shortlisted for the 2023 Insurance Times Awards in the’ Sustainability Initiative of the Year’ category. The winner will be revealed at the awards ceremony on the evening of Wednesday 6th December at Grosveno...
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This week, our team attended MIRA to find out more about First Hydrogen and the potential of fuel cell electric vehicles (FCEVs). Clare Bestall and Craig Gibson had the opportunity to visit the MIRA site in Coventry to find out more about hydrogen as...
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Simon Hunt, commercial and services director, discussed the supply chain, sustainability and social mobility in Modern Insurance Magazine. Given recent supply chain pressures and instability, has incorporating ESG into your processes become more, or...
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We were delighted to attend Fleet and Mobility Live to discuss the latest industry developments, including hydrogen-powered vehicles, EV innovations and the journey to net zero. Craig Gibson, ESG manager, and fleet project manager, Shannon Dempsey sp...
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Simon Hunt, commercial and services director at National Windscreens, recently spoke with Modern Insurance Magazine about resiliency, lessons in business and climate change. How has the business model of National Windscreens changed and adapted in ...
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Delegates from National Windscreens attended I Love Claims EV-OLUTION conference at the manufacturing and technology centre in Coventry. With the impending release of our inaugural sustainability report, the event was an ideal opportunity for the tea...
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Today, we are celebrating the progress of our sustainability programme; our continued efforts to reduce our environmental impact; and focussing on the ambitious targets we have set ourselves for further improvement. Sustainability is an integral part...
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In early 2023, National Windscreens worked with Venson, and their client Commonwealth War Graves Commission (CWGC), to provide inspections of their vehicles during a staff conference. The CWGC vehicle fleet in the UK maintains the graves of over 340,...
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Hi Simon! A huge welcome to Modern Insurance Magazine’s Editorial Board! Why don't we start by talking about what you’re up to over at National Windscreens, and how are you responding to the supply chain challenges across the sector? Hel...
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We are excited to be exhibiting at the largest insurance broking event in the UK - the BIBA 2023 Conference on 10-11th of May. The team will be situated at stand F36 and look forward to meeting attendees and discussing our insights of the windscreen ...
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National Windscreens is proud to be an editorial partner for a new book on King Charles, called ‘His Majesty at 75: The Leadership and Vision of King Charles III’, the launch is to take place on 14 November – The King’s 75th b...
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Thankfully, this doesn’t mean a dodgy cover version of the Jam single! In this case, it means our team travelling 2km below sea level into an otherworldly environment. Their task being to replace shuttle bus windscreens in a vast mine in the no...
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In an ever-changing technical landscape, remote diagnostic technology is now critical to the provision of Advanced Driver Assistance Systems (ADAS) calibration. This technology removes the wait for software calibration data for new vehicle models, en...
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The new British Standards Institution (BSI) code of practice of automotive windscreen repair will take effect at the end of this month across the UK. Under these new standards, the size of damage and where it is located on the windscreen will n...
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On Global Recycling Day, we would like to share how we embedded recycling as a fundamental pillar of the culture within National Windscreens. We train the team on the importance of sustainable processes which generates a personal investment in repurp...
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Happy International Women's Day! Today, we are celebrating the fantastic women who work for National Windscreens across the UK. From our technicians and managers to our customer service representatives; these women are integral to our success and pla...
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National Windscreens has appointed Craig Gibson as environmental, social and governance (ESG) manager. Craig takes responsibility for continued development of a global best practice sustainability strategy and its delivery in the day-to-day operation...
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We have a strong culture of being the absolute best at what we do. The means giving our team the learning and development programmes to keep them ahead of the rest of the industry. Using innovative digital technology, mentoring, and learning on the j...
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We were absolutely delighted to win the award for ‘Outstanding Customer Journey’ at the Insurance CX awards last night, and what a night it was! Simon Hunt, Clare Bestall and Sam Oldfield received the award on behalf of the company, recog...
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We are thrilled to be joining nominees from across insurance and brokerage at the Insurance CX awards show in London. Our nomination is testament to the continuous improvement of the omnichannel booking process, alongside offering innovative methods ...
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We have new job opportunities for trainee technicians across the UK in 2023! Would you like to work at the cutting edge of vehicle technology? Do you take pride in your work and solving problems? If so, there are openings at National Windscreens fitt...
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In recent months, National Windscreens worked closely with the RAC, one of the UK’s most historic and recognisable automotive brands, to provide inspections of their vehicles at various regional staff conference events across the UK. National W...
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National Windscreens is a founding member of Automotive Glass Experts, an organisation that is celebrating its 15th anniversary this month by rebranding from Automotive Glass Europe to represent the worldwide reach of the network. Keeping the same lo...
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We are delighted to be attending the I Love Claims (ILC) Motor Networking Lunch 2023, which is being held this month in the Grand Connaught Rooms in London. Both Simon Hunt, head of sales and marketing and Clare Bestall, account director at National ...
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Road Safety week ended on Sunday so we are taking the opportunity to follow this national campaign with a series of driving tips aimed at keeping everyone safe on the roads this winter. Below are some of our top winter driving tips for ensuring that ...
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At National Windscreens, we value team spirit and the willingness to communicate as critical aspects of creating a team that is relaxed and positive, able to provide the best windscreen repair and replacement service. November 2nd is National S...
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The evolution of training at National Windscreens has brought significant results according to NPS and Trustpilot customer reviews. The training team deliver intensive programmes to build a practical knowledge base before supporting the technicians w...
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Mission accomplished! Over 200K raised by the AutoRaise Rally 2022, the largest rally to date in the history of this event. Clare Bestall, insurance business manager, and Simon Hunt, head of sales and marketing, successfully navig...
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Last week saw the launch day at the new National Windscreens site in Leicester with customers and connections shown around the training, research, fitting and calibration centre. The new multi-function site is vastly larger than the previous Leiceste...
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A team from National Windscreens are participating in the Autoraise Rally across South Wales this September. The Rally aims to promote the vehicle repair industry as a viable and lucrative alternative to further education. The event will se...
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National Windscreens will open a new fitting and training centre in Leicester later this month, with an official open day on September 15 to show customers around. The opening of the research and training centre supports continual education of techni...
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Each year, on the 21st of August, World Entrepreneurs’ Day is celebrated to create awareness for entrepreneurship, innovation, and leadership around the world. In this article we celebrate over 100 years of entrepreneurial innovation and s...
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National Windscreens will open a new fitting and calibration centre in Leicester on 15th August, maintaining the impetus of the wider strategy to deliver on the increased demand for Advanced Driver Assistance Systems (ADAS) calibration from customers...
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World Youth Skills Day is a campaign to drive the message to give young people the skills to help bring prosperity to their lives, and the communities that they live in. The theme for this year focuses on the importance of providing proper training t...
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We are pleased to confirm the opening of our new site in Salisbury. The move to the larger space is part of a wider strategy that focuses on meeting the fast-growing demand for calibration of Advanced Driver Assistance Systems (ADAS) technology whils...
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In March this year, the British Standards Institution (BSI) issued updated standards regarding the code of practice of automotive windscreen repair. As the fastest growing aftermarket glass repair replacement (AGRR) company in the UK, National Windsc...
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#WorldEnvironmentDay2022, National Windscreens actively encourage awareness and action for the protection of the environment #OnlyOneEarth. Let's take care of it.’ As a business, National Windscreens and its members are committed to reducing it...
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Three board members of National Windscreens have been appointed to board roles within Cary Group, the global car care services provider. Mike Rotin becomes UK group managing director, Mark Payne is UK group operations director and Vicki Riddell is UK...
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Last week, National Windscreens opened its doors to celebrate the launch of the Slough supercentre. The centre is the first of its kind in the UK and is based on the strategy announced by National Windscreens to continue increasing focus on Advanced ...
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National Windscreens will celebrate the launch of its first super centre, based in Slough, which opened in April, with an official launch ceremony on May 18. It will be a chance for stakeholders including insurers, fleet companies and global supplier...
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National Windscreens is committed to maintaining an occupational safety and health culture in which the right to a safe and healthy working environment is respected at all levels. With our latest focus being on establishing a social dialogue to facil...
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A new online artificial intelligence system that provides an instant decision on whether a windscreen can be repaired, has been launched on the National Windscreens website. This innovation is a UK first for National Windscreens and is having a big i...
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National Windscreens has announced the impending launch of its first super centre, based in Slough. The centre, which will open in April, is specifically built with the future of driver safety in mind and showcases a series of new initiatives focusse...
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National Windscreens is delighted to support the activities of Autoraise, the vehicle repair industry’s charity. Autoraise is committed to reversing the skills shortage by presenting the vehicle ...
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It’s important to be alert on the roads all year round, but especially so in winter as hazardous driving conditions occur much more frequently. National Windscreens has some tips on how to stay safer at the wheel and ensure your vehicle is in t...
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Sustained growth and recent contract wins at National Windscreens means we have lots of brand-new job opportunities on offer across the business, giving you the chance to forge a career with one of the UK’s most respected automotive glazing org...
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National Windscreens has taken steps to further its environmental and sustainability objectives across all areas of the business, looking at every intricate detail to minimise carbon emissions. A broader focus on environmental, sustainability and ...
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National Windscreens held regional awards earlier this month to celebrate the efforts made by the team over the last year. Our first award was Most Articulate Team Member, and this was awarded to John Tyler. Following the new regulations surround...
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A new online system for reporting the exact glass damage on a vehicle has been launched by National Windscreens as part of a digital development program that is delivering an intuitive, world class customer experience. The new glass damage selecto...
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As technology in the automotive industry becomes more advanced, whether it’s electrification of powertrains, more advanced driver assistance features or total autonomous driving, we caught up with Rob Roberts, National Windscreens’ techni...
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National Windscreens head office in Tamworth is rolling out a hybrid working model for its employees, amid changing working patterns and employer attitudes to home-based working accelerated by the pandemic. Like many employers across the UK, the p...
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Our innovation team constantly monitors and evaluates all the latest technology coming out of the automotive industry, giving us advance warning of developments and plans for connected cars, advanced driver assistance systems (ADAS) and autonomous ve...
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Mike Rotin, Regional Managing Director National Windscreens has appointed Mike Rotin as new regional managing director. Mike joins National Windscreens following the retirement of Phil Lomas and brings almost 30 years of experience in the automotive...
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Lifting equipment described as “game changing” by National Windscreens’ technical and training manager Sam Clements is now being rolled out across the company’s UK fitting centres. This national implementation follows an ex...
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National Windscreens continues to build its strategic stockholding capacity throughout the UK with a new 32,000ft2 facility near its Pinxton regional headquarters in Nottinghamshire. The new warehouse in Castlewood expands on the existing storage ...
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Elaine Duffy, UK Compliance Manager at National Windscreens National Windscreens has been awarded SafeContractor accreditation, proving the company’s credentials in compliance, health and safety and environmental management. Alcumus SafeContr...
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Clare Bestall, new Insurance Development Manager Clare Bestall has joined National Windscreens as insurance development manager, a new role that continues the growth of the insurance account management team at the UK’s largest independent auto...
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Our ADAS webinar yesterday is now available to stream on demand. Great insights from QBE, LV=, AXA and our own regional managing director, Mark Payne. You can view it here https://lnkd.in/dPiw92Z...
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Our ADAS webinar today, run in association with Insurance Post, gave a great insight into the challenges faced by insurers as this technology becomes more mainstream. Increasing parts costs and repair times; the future impact on premiums as claims de...
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A line of new Vauxhall Movanos at Peterborough National Windscreens is renewing and growing its fleet of vehicles for technicians and staff as part of a £10 million investment over four years. 158 new 2021 model year vans, mainly Ford Transit...
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National Windscreens has embarked on a training mission with professional coaching providers Exbow, to develop their talent and identify and prepare the future leaders of the company. Exbow, formed in 2019 by company directors and training session...
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National Windscreens’ employees can benefit from mental health first aid as part of a new initiative headed by Mollie Payne, health and safety administrator in Leicester (pictured). Attention has rightly been placed on mental health and empl...
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National Windscreens remains the right place for a long-term career, says regional managing director Mark Payne. Mark, now celebrating 33 years with National Windscreens, has risen through the ranks starting as a trainee windscreen fitter in 1988....
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