National Windscreens
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Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot

Very helpful staff
Very helpful staff, needed to change my arrival time - nothing was too much bother for them. Very professional service.
excellence
Excellent customer service with very friendly staff, well done.
Completed in a timely and professional
Completed in a timely and professional, as well as friendly, way.
Helpful technician
The technician was very helpful and provided a clear explanation of the procedure to be carried out.
Fast efficient service
Fast efficient service
Great service
Great service, convenient and professional.
Friendly and efficient service
They helped to arrange a convenient time to replace the windscreen and did it within the timeframe they said. Very friendly staff.
Great service by the fitter,did a good…
Great service by the fitter,did a good job and told me what to do over the next 48 hours
A good experience
Super quick service and friendly staff
The staff where friendly from start to…
The staff where friendly from start to finnish and the quality of work was top notch well chuffed with it and my city safe camera was all.calibtrated too
Very helpful and professional
Very helpful and professional
Really good service
Really good service, quick friendly and tidy. Job done within an hour ni complaints from me.
Very efficient and informative technician
I was kept informed at all times regarding the process and the stone chip looks ok but not completely gone!
They were very polite and helpful did a…
They were very polite and helpful did a great job and cleaned the glass out of my car thank you
Excellent service and communication
Excellent service and communication
Job was very professionally done.
Job was very professionally done. Would recommend without reservation.
Replacement windscreen. Jamie who fitted my windscreen
Jamie who fitted my windscreen, did so very professionally and showed me lots of patience and courtesy in this matter. Jamie was excellent, talked me through the process, timescale involved and what w...
Very efficient service
Very efficient service
Great service
On time polite and efficient
Thank you to everyone.
Thank you to everyone
Good service
Good service
Good Job
your Salisbury branch was very helpful and sorted my windscreen out very quickly phoned me back when they said they would and were very helpful in finding the right screen.
great service and issue quickly resolved
fitted perfectly had issue with interior lights and electric windows not working after (not the fitting engineers fault) was quickly resolved fantastic service from the Leeds team
Very helpfull job done earlier than…
Very helpfull job done earlier than expected
The young man who repaired my Aidi…
The young man who repaired my Aidi windscreen was so polite and friendly TOP marks from me !
Fast efficient, and quality service
Arrived on time Did the job Polite and respectful
I arranged for my windscreen to be…
I arranged for my windscreen to be repaired. Appointment was going to be 2 weeks time, which was fine. They phoned me the next day and said there was availability that day. So, came, got my keys an...
Professional services provide.
Absolutely 100% professional service provided. They were fantastic and also explained to me how the process worked. Anyone needing a chip or whole replacement I would 100% point them to National Winds...
The gentleman was pleasant
The gentleman was pleasant, polite and changed the screen, gave me instructions before leaving. I have no complaints, in fact I would say I got excellent service.
Good
Superb job really happy
Prompt and professional service
Prompt and professional service
Excellent service.
Excellent service.
Very fast worker
Very fast worker
Surprisingly good service to replace a rear quarterlight on a Ford Focus estate
The replacement process was exceedingly well managed and communicated. I was surprised by the efficiency and courteous and prompt res[ponse and service.
Came in horrible weather
Came in horrible weather and did a grand job. Very pleased.
a very professional
a very professional, friendly and obliging company, great job replacing my windscreen on my Transit.
Great experience the chip in my screen…
Great experience the chip in my screen was quickly repaired A very professional team thank you
Very professional
Very professional, friendly man, very good job done ,didnt have to wait long ,very pleased its done , thank you ……great service all round from start to finish :)
great customer service
from the first phone call the guy handled everything very professionally and speedy ,on the day of the replacement the whole job went fast and i was back on the road an hour later one very happy custo...
Good professional service
Good professional service
Excellent and efficient
Excellent service , friendly staff . Job well done . Thank you ,
Great communication
Great communication. Friendly staff. A very positive experience.
Good information as to when arriving…
Good information as to when arriving and very pleasant employee who repaired my screen
Very good service
Very good service. Friendly fitter. No complaints at all
Easy convenient service
Easy convenient service, came to my home address to replace windscreen.
Good guys good job done
Good guys good job done
It was quick and easy
It was quick and easy
Excellent Service and Smooth Booking Experience
The online booking process was very straightforward. I didn’t even need to contact my insurance company, as my policy details were located instantly and the appointment was made straight away. Communi...
Prompt and friendly service
Prompt and friendly service
Job done as mentioned
Job done as mentioned. Good communication, professional and friendly staff.
The chap was polite
The chap was polite, explained what and why he was taking so many photos, the time wasn't that bad waiting for it to be done.
Top tier service
Extremely helpful for getting chip repairs sorted. Service top tier and will definitely use them going forwards. I do recommend them for any windscreen problems.
Excellent service
Staff were very efficient and I had mentioned I wasn't local so they were as quick as they possibly could be. Which was very much appreciated.
Good experience and high efficiency
Got a phone call to bring car in as somebody off sick. Staff friendly , showed me a seat and let me know when I was good to go.
Excellent service
Excellent service
Great service
Did exactly what was promised!.
Experienced staff
We dropped car off in the morning anx was all done in a couple of hours. Professional employee's at Banbury Let us know about clips being broken and they sorted this out
Fantastic experience from start to…
Fantastic experience from start to finish. They handled the insurance side of things so the whole process was hassle free. The vehicle was returned in perfect condition. Excellent communication at eve...
Prompt repair
Prompt repair, easy process, great customer service.
First class service
Widow Technician was first class
Excellent customer service!
Excellent customer service!
Windscreen fitter was friendly and…
Windscreen fitter was friendly and extremely helpful and an all round great guy. Booking was easy and simple also after contacting insurance. Quick turnaround and response to replacing the screen.
Quick and fitters were great
Quick and fitters were great
Excellent service very quick
Excellent service very quick
First class service
First class service. Quick appointment and excellent work
Excellent service
Excellent service. Acted quickly accessing the problem ordered the necessary part and fitted within two days. Polite and helpful people.
Friendly staff
Friendly staff. So very helpful. Would recommend to friends and colleagues
A simple and stressless experience from…
A simple and stressless experience from end to end. Easy to book a home visit. The technician turned up as booked. A nice and effective windscreen repair.
The staff were more than helpful
The staff were more than helpful. I sign BSL which made their job quite hard to communicate with me as they didn't but unlike different places I have to deal with they were not panicked like other pe...
Super quick and efficient!
Super quick and efficient!
Brilliant service
Brilliant service, keeping track of the appointment time was very accurate and quickly repaired.
Fast and easy The replacement of the windscreen was…
The replacement of the windscreen was done very quick all as planned and paid for easily online. All good and professional. Thank you!
A good experience
Everything was very professional and the windscreen is good.
Great service and fast turnaround
Great service and fast turnaround, I couldn’t be happier
Quick and easy service
This is as a quick and easy service answered a few questions was given a quote, date was arranged all within 20 minutes. The repair date arrived technician arrived on time and was done within an hour,...
On time good clean job
On time good clean job
Very friendly and fast
Very reliable and quick
Very efficient replacement
Very efficient replacement
Efficient.
Efficient. Good job. Nice people. They came out to Cheltenham to fit some extra bits.
Pleasant
Pleasant, efficient technician
Friendly and efficient customer service…
Friendly and efficient customer service from the initial phone call to (and including) the technicians visit.
Very professional
No fuss. Very professional technician and job well done
Quick service and friendly fitter
Quick service and friendly fitter
Company got it right in all areas
Company got it right in all areas. Price matched quote. Called when said would , answers phone promptly , turned up , provided tracking, technician friendly and professional. Easy to pay . Clear re...
Good reliable company
Good reliable company, fast and efficient service provided, thanks.
The guy was professional and fast ideal…
The guy was professional and fast ideal for my day.
Quick Service!
Quick Service! They offered an at home service to get my windscreen replaced which helped me with being able to work from home. Engineer was friendly explained everything that he was going to be doing...
Great
Great, the complete job was delivered very professionally, very happy.
The appointment was made by my…
The appointment was made by my insurance company. My experience with National Windscreens was very good. They acted efficiently and my windscreen was installed and I was on my way within 2.1/2 hours.
A great job done has fixed a small chip…
A great job done has fixed a small chip in my window of my van. I am confident it will last
Very good service
Very good service. My windscreen was fixed within 24 hours of requesting a at home appointment. The repair only took 20-30mins.
Replaced screen
Great service
Very helpful
Very helpful , informative and professional service !
Very professional
Very professional, did a great job
Great service
Great service. Thankyou.
Friendly Staff
After the windscreen cracked - I phone my insurance company who arranged for the replacement. In 48hrs I arrived @ NW who were welcoming and helpful I got a call 4 hrs later to collect my car And w...
I was kept informed of timing to do the…
I was kept informed of timing to do the repair and the technician carried it out diligently and with ease
Perfect fast and profesional
Perfect fast and profesional
Really helpful operative
Really helpful operative, arrived on time quick and efficient
Good service
Good service, replaced very quickly and cleaned up the broken glass in and around the car.
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National Windscreens is a registered company in England & Wales
Registered Number 1612587 VAT Number 322 1657 86
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