As part of our mission to enhance the customer experience in an ever-evolving market, we have been utilising the expertise of MS Maintenance Solutions Ltd (MS). Ensuring we are at the top of the industry when it comes to technology, sustainability and efficiency is fundamental to providing great customer service.
MS is helping us to reshape and modernise our approach when it comes to our existing and new locations. In particular, MS have been assisting us to meet future demand when it comes to ADAS (Advanced Driver Assistance Systems) calibrations by helping us to efficiently expand our footprint.
Operations Director, Andy Rae, was encouraged with the advancements already in place and looked forward to further implementing similar projects.
“Enhancing the customer experience is at the top of our agenda and this is one of many projects in the pipeline that will help our teams continue to deliver the exceptional service they already do.”
To support our goal to create a sustainable and streamlined infrastructure, we have also installed a number of EV charging stations and energy-efficient LED lighting at multiple locations. The focus is on ensuring each facility is equipped to deliver a seamless, high-quality experience for customers, whilst acting sustainably.
Innovation is at the heart of our ability to identify opportunities where further efficiencies can be created, so it’s important we provide our teams with all the support and tools they require.
We look forward to sharing further updates on the modernisation and more very shortly.